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Network Updates

Changes to Launceston bus services

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Launceston

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A new Launceston bus network is coming in January 2020, and you’ll need to get ready to change with us.

All services in the Launceston urban area and surrounds, including those operated by Metro, are affected. The changes are part of the Department of State Growth’s state-wide review of bus services. Timetables will be available in December 2019.

Read more about changes in your area by clicking the tabs below. 


 

The new urban network is based on a 2016 Metro review and feedback the Department of State Growth received during public consultation in April and June 2019. It aims to make services:

Easier to understand

  • Metro’s current 41 routes will be simplified to 22, with fewer variations
  • Departure times will be more consistent to make timetables easier to remember
  • Route numbers will be consistent state-wide and all school services will start with the number 8 to clearly identify them

More frequent

  • Some services will operate more often, including on Invermay Road (every 10 minutes), Hobart Road until Kings Meadows (every 15 minutes), and Westbury Road (every 30 minutes) on weekdays
  • More evening and Sunday services to the Casino via Westbury Road, and Youngtown via Kings Meadows
  • New Sunday services to Hadspen

More reliable and convenient

  • Timetables will be based on current traffic conditions to make them more reliable and save you time between transfers
  • More direct routes using main roads will help us to get you there faster

 


FREQUENTLY ASKED QUESTIONS


What do I need to do?

Use the tabs below to find the changes that will affect your area. New timetables will be available on www.transport.tas.gov.au in December 2019, so you will have plenty of time to get ready before January.


Why are bus services changing?

These changes are the result of a government review of all general access and school bus services in Launceston and surrounding areas. The review aims to improve public transport by making services work together better.


Are other bus services changing too?

Yes – all general access and school services operated by all bus companies in Launceston and surrounding areas are changing. Timetables and route maps for these services will be available on www.transport.tas.gov.au in December 2019. This includes services in Legana, Riverside, West Tamar, George Town, Perth, Evandale, Cressy, Longford, St Helens, Scottsdale, and Bridport.


When do the changes take effect?

The new network is scheduled to take effect in late January 2020. Until then, the current timetables apply.


What consultation was done?

Metro consulted with the community in late 2016 to understand local transport needs. This included:

  • 11 public roadshows, attended by around 2,000 people
  • Meetings with 41 representatives from community groups and local stakeholders
  • 16,000 leaflets into letter boxes and 4,000 leaflets distributed in buses and at roadshows
  • Nearly 7,000 people reached via Metro’s social media channels
  • 145 surveys completed online and 118 surveys received by mail

The feedback told us Launceston wanted bus services that are easier to understand, run more frequently and get to their destinations faster.

The Department of State Growth used this feedback, and the input they collected from community meetings, forums, online, phone and face to face comments, to identify the best ways to improve services.

From April to June 2019, the Department asked the community for feedback on a proposed new urban Launceston network and northern regional network, then made some changes based on your comments. Some routes and timetables were refined, to achieve the right balance between smart route design and quicker journeys, and ensuring services are accessible.

To learn more about this public consultation process, and view the Northern Consultation Response Report, click here.


Where can I get more information?

Our customer service team is available to help you understand the changes to Metro services.  You can send us an email at correspondence@metrotas.com.au or call us on 13 22 01 (between 7am and 6pm)

For information about changes to other bus companies, the review, or consultation, visit www.transport.tas.gov.au or phone 6166 3343 (between 9am and 5pm)

 

 

Rocherlea
Rocherlea services will travel via Reservoir Road and Blackwood Dr in both directions instead of looping via Lilydale Road and Waratah Road


University of Tasmania, Newnham Campus
There will be a new route from the University to Kings Meadows, via Launceston City, Launceston General Hospital and South Launceston. Service levels will better reflect the number of passengers


Newnham (Alanvale) and Mayfield
Services will travel direct via Invermay Road instead of via the University

At night and on the weekend, services will travel directly via Faraday Street, Lambert Street and Henry Street, and continue to/from Waverley and St Leonards. This will improve travel times


Ravenswood Village services will operate Monday to Saturday via Warring Street and Castlemain Road. At night and on Sundays, catch Waverley services.


There will be a limited trial service between Waverley and Mowbray via Ravenswood on school days

St Leonards routes will operate via St Leonards Road, Waverley and Hoblers Bridge Road in both directions

Limited services will travel via Penquite Road in peak hour only, to match demand and improve travel times


On weekdays, services between Launceston City and St Leonards, will travel via Hoblers Bridge Road and Elphin Road. At night and on weekends, services will travel via Ravenswood.


All services will travel the same simplified route through Waverley


To improve travel time, services will no longer travel via Emita Parade and Kigoma Street


There will be a limited trial service between Waverley and Mowbray via Ravenswood on school days

Services between Kings Meadows and Launceston City will operate at least every 15 minutes between 7am and 7pm on weekdays


More services via Kings Meadows will operate at night and on weekends. Evening and Sunday services will operate at least hourly


All services between Kings Meadows and Launceston City will travel via Launceston General Hospital


A new direct service between Kings Meadows and the UTAS Newnham campus will operate on weekdays, meaning passengers will not need to transfer in the City


To improve travel time for Youngtown residents, services via Norwood will travel direct along Opossum Road instead of Charlton Street


Most services from Launceston City to Youngtown via Kings Meadows will return via Norwood and vice versa. Some services at night and on Sundays via Kings Meadows will terminate at Youngtown and return via Kings Meadows


Services in both the Belgrave Parade and Risely Street areas will operate during weekday peak hours only


Dedicated Glen Dhu services will be withdrawn, however alternative services will be available on Hobart Road and Connaught Crescent

Due to increased demand:

Services in each direction along Westbury Road will operate every 30 minutes during weekday daytime hours, and at least every 60 minutes at night and on weekends

A number of new Sunday services will operate between Hadspen and Launceston

An additional service from Blackstone Heights to Launceston City will operate in the mornings on school days


To improve travel times, buses to and from Launceston City will follow more direct routes:

Prospect, Blackstone Heights, Hadspen, and the Casino: via Westbury Road and Launceston General Hospital

Blackstone Heights: via Panorama Road instead of Neptune Parade and Glover Ave. Services will no longer deviate via Chris Street, Mace Street and Prospect

Hadspen: along Main Street instead of via South Esk Dr

Normanstone Road and Meredith Crescent: via Westbury Road.


Services to Prospect and the Casino will no longer form a loop via Summerhill and West Launceston

There will be a new route between Launceston City and Prospect Marketplace which will travel via West Launceston and Summerhill


Services will no longer continue to the Casino or form a loop via Prospect – to travel along Westbury Road, change buses at Prospect Marketplace


Most West Launceston services will travel via a consistent route along Connaught Crescent, with limited peak hour services travelling via Hillside Crescent

To reduce service duplication, services on West Tamar Road will be provided by Manions Coaches buses travelling to Legana


Metro will operate a limited trial service between Launceston City and Cormiston Road via Trevallyn


A new early morning weekday service from West Riverside to Launceston via Trevallyn will arrive in Launceston City at 6:59am


To improve travel times and consistency:

  • Services between West Riverside (Penrith Street and Riverside Dr) and Launceston City will travel via Trevallyn
  • All services will travel through Trevallyn via Pomona Road, Pitt Ave and Gorge Road
  • General access services will no longer travel via loops at Delungra Road/Dandenong Road and New World Ave. School services will continue to connect to Riverside schools