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Metro Shop

We have two convenient Metro Shop locations in Hobart:

  • Ground floor at 40 Elizabeth Street (open 8am to 5.30pm Monday to Friday)
  • Opposite Stop A, Metro depot, 212 Main Road Moonah (open 8am to 4.30pm Monday to Friday)

Launceston – Depot Office at 168 Wellington Street open 8.30am to 5pm, Monday to Friday.

Burnie – Depot Office at 28 Strahan Street open 8.30am to 5pm, Monday to Friday.

Our customer service teams in Metro Shops and depots are there to help you with all enquires related to timetables and services, lost property, compliments and complaints, feedback etc. The Metro Shop is also a GreenCard agent, allowing you to apply for a new card, replace a lost or stolen card, and top up your card quickly and easily in person.

Information Hotline – 13 22 01

Call 13 22 01 for timetable and service information, wheelchair and disability accessible information, and general enquiries. The hotline is staffed 7am to 6pm Monday to Friday.

For urgent after hours assistance in Hobart, you can call 13 22 01.

If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service using one of the following options:

  • Speak and Listen users phone 1300 555 727 then ask for 13 22 01
  • Internet relay users can connect to the National Relay Service then ask for 13 22 01

Online Enquiries

Please email

Or contact us via our online form

Postal Address

PO Box 61, Moonah, TAS 7009