Most people happy with Metro services
Metro’s latest passenger survey has found very high levels of satisfaction with bus services. Metro’s Chairperson Lynn Mason said today it was very pleasing to note an improvement in satisfaction levels across all aspects of Metro service covered by the survey. The annual passenger survey of 600 passengers in June 2014 found that 81 per…
Metro to remove two Kingston routes
Metro Tasmania is advising passengers in Kingston of the removal of two routes due to low patronage. Metro’s Acting Chief Executive Officer Anthony James said today Metro would remove inward route 82 and outward route 72 services effective from Friday 18 July 2014. Metro Tasmania has been operating routes 72 and 82 between Denison St…
Resignation of Metro CEO
Chairperson of Metro Tasmania Lynn Mason announced today the resignation of Chief Executive Officer Heather Haselgrove. Ms Mason said the board had accepted Ms Haselgrove’s resignation, which would take effect on 8 August, 2014. The search for a new CEO will commence immediately. She said that Ms Haselgrove has led Metro as CEO for five…
Metro welcomes service standards audit findings
Metro Tasmania has welcomed the key findings of the Tasmanian Audit Office’s report on service standards. Metro’s Chief Executive Officer Heather Haselgrove said the report highlighted the high level of passenger satisfaction with the safety and comfort of Metro services, cleanliness of buses, the standard of services for people with a disability, the provision of…
Launch of anti-racism ad in Burnie
Metro Tasmania is participating in the national “Racism. It Stops With Me” campaign with advertisements on buses in Burnie, Launceston and Hobart. Unveiling the Burnie bus advertisement today, Metro’s Chief Executive Officer Heather Haselgrove said Metro strongly supported the campaign which aims to counter racism. Prominent sports and community leaders, including Australian cricket captain Michael…
Metro’s Hobart Northern suburb bus services review
Metro is planning a major overhaul of bus services in the s northern suburbs of Hobart to speed up services and help traffic flow. Metro’s Chief Executive Officer Heather Haselgrove said today the proposed changes followed an extensive study of routes and services in the northern suburbs of Hobart. “Many of the current bus schedules…
Launceston CBD bus interchange
Metro believes that relocating Launceston’s CBD bus interchange away from their current position in St Johns St would be detrimental to bus patrons and may hurt city businesses. The vast majority of Metro’s service runs for routes from the city to the surrounding suburbs currently commence or terminate at the St John St interchange. Each…
Metro Easter and Anzac Day services
Metro is advising passengers to check before travelling over the Easter break as there are a number of alterations to services. Metro’s Chief Executive Officer Heather Haselgrove said today passengers wishing to use Metro bus services between Good Friday 18 April, 2014 and Easter Tuesday 22 April should check the Metro website or ring the…
Metro gets behind blood pressure check program
Metro bus drivers and staff are today showing their support for the National Stroke Foundation’s Biggest Blood Pressure Check. Metro’s Chief Executive Officer Heather Haselgrove said today Metro was pleased to support the event as it dovetailed with its own programs to help improve the health and fitness of employees. “Metro is supporting the National…
Main Road Turn Up and Go Trial
Metro bus drivers and staff are today showing their support for the National Stroke Foundation’s Biggest Blood Pressure Check. Metro’s Chief Executive Officer Heather Haselgrove said today Metro was pleased to support the event as it dovetailed with its own programs to help improve the health and fitness of employees. “Metro is supporting the National…