Back to school tips for 2019
Know which bus to catch to school?
Getting from A to B starts with planning your journey. There are many ways to find out which bus you need, but we think the easiest way is to use the Trip Planner.
Simply select your city, type where you want to leave from (or select ‘current location’ on mobile), type your destination, and select ‘plan my trip’ to see a list of travel options. Click on an option to expand it and see a map and details of the bus stop, route number and times.
Please note: Metro school services resume from Wednesday 6 February 2019. If your school returns earlier, check with your school directly for transport information until 6 February.
Up to date with the changes to services in southern Tasmania?
Following a review by the Department of State Growth, some bus routes and timetables (including some school services) in southern Tasmania changed on 20 January 2019, including Metro services in South Arm, Seven Mile Beach and the Channel. In order to integrate with the changes, some other routes have had minor timetable changes.
To learn more about these changes, click here.
Greencard good to go?
A Greencard helps you save money and board quickly. Make sure it’s ready to go by adding credit online before school returns. Why not get extra organised by setting up an automatic top up? For information about Greencard including how to manage your account online, click here.
If you don’t have a Greencard yet, you can:
- apply online by clicking here and filling out the form
- visit us in person at a Metro Shop or depot
- call us on 13 22 01 and request that an application form be mailed to you
If you need to replace a lost or stolen Greencard, you can:
- log into your online Greencard account
- visit us in person at a Metro shop or depot
- call us on 13 22 01 (credit card transaction required)
- complete a Greencard Replacement Form and returning it to Metro either in person or by mailing the completed form to: Metro Greencard, PO Box 61, Moonah, 7009
Understand student fares?
Full-time students attending a recognised primary or secondary school, senior secondary college, TasTafe, university or Tasmanian College of English are eligible for Student Concession fares until the end of the year in which they turn 18.
Using Greencard, a student single trip in the urban area is $1.44, with a free transfer within 90 minutes, and travel is capped at a maximum of $3.60 per day. Urban single cash fares are $1.80. Student travel in the non-urban area is $1.44 per trip using Greencard or $1.80 per trip using cash.
You’ll need to show student identification to receive Student Concession fares.
Students over 18 may be eligible for an Adult Concession Greencard, offering similar great savings. For information about adult student concessions, click here.
Free student travel
If you or your carer holds a concession card, you can apply to the Department of State Growth for free student travel. Once your application is approved, you will be issued with a Free Student Greencard at no cost. Free travel applies on weekdays from 7am to 7pm. Outside the hours of free travel, you can use the card as a regular Greencard by adding travel credit to it.
For more information or to apply for this concession, visit the Department of State Growth website here.
- Be at your stop five minutes before your bus is scheduled to depart. This allows time for any delays during boarding and eliminates any last minute dash to the stop.
- Signal for the bus driver to stop. Many different routes service each bus stop and it can be difficult for the driver to know which service the people waiting at a stop require.
- Be respectful of your driver and fellow passengers. As per our conditions of travel, offensive or disruptive behaviour will not be tolerated on Metro buses.
- Download the Metro App to have a Trip Planner, access to your personal Greencard profile, and important network alerts at your fingertips on the go.
If you’re new to catching the bus, check out more handy tips by clicking here.
We’re here to help! For more information, contact our Customer Service team on 13 22 01 or firstname.lastname@example.org